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View FAQSummary: Fanatics treats your privacy with the utmost respect. We collect only what's necessary, never sell your data to third parties, and give you full control over your own information.
Introduction
Welcome to Fanatics. This Privacy Policy explains how Fanatics collects, uses, stores, and protects your personal information. By using our website or app, you agree to this Privacy Policy.
We believe transparency is the best policy. This page lays everything out in plain language — no hidden clauses, no fine print burying important details. Fanatics is committed to being by your side every step of the way, ensuring a safe and enjoyable experience.
This Privacy Policy fanatics-jit.com and its associated mobile applications and services.
What Information We Collect
Fanatics collects only the data that is genuinely necessary to provide our services. The table below outlines the types of data collected and the purpose behind each:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age & Identity Verification (KYC) |
| Contact Information | Mobile number, email, address | Account Management & Communication |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, and operating system | Security & Fraud Prevention |
| Usage Data | Betting history, login times, preferences | Service Enhancement & Personalization |
| Communication Logs | Support chat, email correspondence | Troubleshooting & Quality Control |
We never store your full bank card number or PIN. Payment details are transmitted directly through encrypted channels.
Use of Information
Fanatics uses your information for the following purposes:
- Account Management: To facilitate registration, login, and account security.
- Service Delivery: To keep all Fanatics services running, including betting, gaming, and payment features.
- Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and other regulatory requirements.
- Contact: For important updates, transaction confirmations, and customer support.
- Fraud Prevention: To detect and prevent suspicious activity.
- Service Improvement: To analyze user experience and improve the platform.
- Promotional Communications: To send you offers and updates with your consent (you may opt out at any time).
Please note: Your information is never sold or transferred to advertisers or unrelated third parties.
Security Measures
Fanatics employs multiple layers of industry-standard security to protect your information:
- SSL/TLS Encryption: All site and app traffic is encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & Intrusion Detection: 24-hour server monitoring.
- Regular Security Audits: Regular audits conducted by external experts.
- Data Masking: Sensitive information is partially masked when displayed.
- Staff Training: Only authorized personnel have access to specific data.
Your Role: The security of your account also depends in part on you. Use a strong password and never share it with anyone.
Cookies Policy
Fanatics uses cookies, which are small files stored in your browser. We use three types of cookies:
- Essential Cookies: Required to maintain login and session state. These cannot be disabled.
- Performance Cookies: Helps analyze site speed and errors. Does not identify you personally.
- Preference Cookies: Remembers your language, theme, and other preferences. You can turn this off at any time.
You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
Your Rights
Fanatics grants every user the following rights over their data:
To exercise these rights support@fanatics-jit.comEmail us at. We will respond within 30 days of receiving your request.
Data Retention Period
Fanatics does not retain your information longer than necessary. The general guidelines are:
- Active Account Information: Retained for the duration of the active account.
- Financial Transaction Records: Up to 5 years, as required by law.
- KYC Documents: Up to 5 years after account closure.
- Betting & Gaming History: 2 years after account closure.
- Support Communications: 1 year after last contact.
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
Minor Protection
Fanatics services are intended exclusively for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.
If we discover that a minor has created an account, we will immediately close that account and delete all associated data. If a parent suspects their child is using Fanatics, please support@fanatics-jit.comto let us know.
Policy Changes
Fanatics may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will reflect any changes.
- For significant changes, advance notice will be sent to your registered email address.
- Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
We recommend checking this page regularly. If you have any objections to the changes, please contact us.
Contact Us
For any privacy-related questions, requests, or concerns, please get in touch with us:
- Email: support@fanatics-jit.com
- Live Chat: Available 24/7 at the bottom-right corner of the site
- FAQ: FAQ
Our Commitment: Fanatics will respond to any privacy-related request within 30 working days. Your concerns matter to us.
Your Data Is Safe — Join Now
Your privacy is fully protected at Fanatics. Register today and enjoy the best betting experience in Bangladesh.
18+ only. Play Responsibly.